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Owner is not open to feedback. Very defensive. I wasn’t asking her to even do anything for me but to accept and understand she sold me a product with high expectations and it absolutely did nothing she said it would do for me. In addition this is about a product that has no refund policy(NEVER mentioned during the sale). BEWARE their CBD oils. They do not work for everyone and refuse to state that when selling it to you, and they’re not the miracle cure they tell you it is. They are quite outside of realistic expectations with their sales pitch.
I was sent a msg saying I would be blocked because when I was told they were the ONLY STORE that sold 100% CBD OIL I told them it wasn’t true. Also they exceed yhe prices to the other stores I brought CBD OIL at in NASHVILLE, TN, ATHENS, GA AND Colorado Springs,Colorado. I’m a truck driver and have lots of pain from back surgery. I hate pain pills so I use the CBD OIL 800ng. I’ve never paid more than $82.50 for a 1 oz bottle. Enchanted Planet wants twice the price for their CBD OIL. I was also told I may have gotten Benadryl instead. No I didn’t. I think I know the difference. Enchanted Planet is money hungry and very rude to people who question their prices. Ill NEVER go to that store to buy ANYTHING must less CBD OIL. The CBD OIL I got from MUSIC CITY HEMP IN NASHVILLE. really helped me. Within 90 seconds my pain was completely gone.
Very unfortunate. I’ve been doing business with Enchanted Planet for years. I am reconsidering where I’ll go for their type of inventory in the future. I hate to see it come to a negative end. I have left a similar review with Google reviews and plan to with Yelp and any other review service to make sure people know to be cautious.
I have driven to this store THREE times now from Nashville (about an hour round trip) just to purchase a single downstem. The first time was my mistake, I got the wrong size. I returned to get the proper one and they didn’t have it, so they gave me store credit. The employee told me to call in a week and he would get a custom one made for me. I called in a week and was told he no longer worked there. A month later, I still needed a downstem, and I called with exact measurements and was told by the new employee that they had it in stock. I drove an hour a THIRD time only to be told they actually did not have it. They handed me a pack of matches and told me to call and speak to the owner. I have spoken to the owner and he refuses to remedy this situation through mail or in any way that would not require me to waste $20 worth of gas to drive there a FOURTH time. You’re better off ordering online so you get what you’re actually looking for, and so you don’t have to deal with this store’s incompetence for months on end. Enchanted Planet is a very, VERY poorly run shop.
Coolest gift shop in a fine college town. – They have shirts, pipes and incense you won’t find elsewhere in Rutherford County. The staff are friendly (especially the lady with the beagles) and they will give you good advice even if you can’t buy anything right away.
CBD products have become a big draw for Enchanted Planet over the past years. Berbert said that before Operation Candy Crush—the infamous raid on multiple Murfreesboro businesses in 2018—his store was “one of the only places that sold quality CBD to the public.” Operation Candy Crush and the rise of so many competing stores have caused CBD sales to go down, but CBD and hemp remain a part of the store’s product line and have been shown to be very beneficial in fighting ailments such as pain, anxiety and neurological disorders. CBD is derived from the cannabis plant but does not contain THC, the chemical in marijuana that makes the user experience a “high.”
All in all, the shop is really a fun store and the new location is in a great place. With the range of things they carry, such as unique art, sage, tie-dye clothing, tarot cards, incense and more, there is a little something for everyone.
“I am proud to share the profits of CBD with others to ensure that the medicine has gotten to the public,” Berbert says. “However, until the FHA puts regulations on CBD, I would pay close attention to what you purchase. Like most things, not all CBD products are created equal.”
Berbert says that the old store will remain open for a while but that he doesn’t really have a definite plan for the future of the Lytle Street location.
When visitors first walk in, right away they should be able to tell it is a very peaceful place. The aroma of incense greets you at the door. There is no need to walk around the store for hours and hours—although it is possible looking at everything that is so interesting—because goods are displayed in a beautiful, convenient fashion. Enchanted Planted should have lots of what you need for meditation and embracing your inner self.
Enchanted Planted has moved to a new location in Murfreesboro and is now open for business. Enchanted Planet is a “hippie-type store” that sells things like dreamcatchers, candles, CBD oil, sage, glass, art, clothing and a lot more. The new store, which held its opening on Jan. 18, sits on Broad Street, across from the Discovery Center and next to CVS.
Photos by Bracken Mayo